Shipping policy

Shipping Policy for Sproutly Food

At Sproutly Food, we strive to deliver your orders quickly and safely.

1. Order Processing

Orders are usually processed and shipped within 1 business day after confirmation.

2. Shipping Rates

3. Delivery Time

Orders are typically delivered within 2–3 business days, depending on the delivery location and city.

4. International Shipping

We may ship internationally to select countries. However, additional shipping charges and customs duties may apply.
Customers are responsible for any import taxes, customs duties, or additional fees imposed by their country's customs regulations.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email or message with a tracking number.
You can track your shipment online using the provided tracking number.

6. Shipping Address

Please ensure that the shipping address entered during checkout is accurate and complete.
Sproutly Food is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Delivery Issues

If you experience any delivery delays or issues, please contact us at:
Phone/WhatsApp: 8586089803
Email: sproutlyfood@gmail.com
We will coordinate with the shipping carrier to resolve delivery issues as quickly as possible.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment.
Additional shipping charges may apply for reshipment due to customer error.

9. Contact Information

If you have any questions regarding our shipping policy, please contact us:

Phone/WhatsApp: 8586089803
Email: sproutlyfood@gmail.com
Address:
E514, St-23, Khajuri Khas
Delhi – 110094, India